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FAQs
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Frequently Asked Questions.
If you don't see the answers that address your questions, please contact us.
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- Q: Do the clear brackets discolor?
- A: No they are made of a ceramic material that does not discolor.
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- Q: Will the same clinical assistant work on my child or myself at every appointment?
- A: It may be different assistant each appointment so we can get better acquainted with all patients. If you prefer an assistant you can let us know.
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- Q: Is it normal for my teeth to feel loose?
- A: Yes, it is a normal part of tooth movement.
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- Q: Is it normal for my teeth to be sore when I wear my elastics?
- A: Yes, but if you wear them consistently, the pain should stop after a week. Taking 1 Advil and 1 Tylenol will also help.
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- Q: Is it normal to have a space between my front teeth from my expander?
- A: Yes, we are making your upper jaw wider. We will close the space later.
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- Q: When do I get my braces off?
- A: At the beginning of treatment, Dr. Sprowls estimated your treatment time. This is an estimate, it could take more or less time depending on how your teeth move and how you cooperate.
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- Q: Can Invisalign be used for anyone?
- A: No, but the Dr. can check you to see if you are a candidate.
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- Q: What kind of braces do you offer?
- A: Clear, silver, self ligating and Invisalign.
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- Q: Do you have payment options available?
A: Yes, our office is very flexible with our payment arrangements. We offer discounts for payment in full at the on-set of treatment, initial down payment and monthly payments, or third party financing.

We are pleased to offer Capital One Healthcare Finance to our patients. Capital One Healthcare Finance is a convenient, no initial payment, low monthly payment plan for orthodontic treatments. It is the only payment plan customized for orthodontics, and is endorsed by the American Association of Orthodontists.
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- Q: How can I pay for my treatment?
- A: We offer outside financing with no down payments and extended payment plans. In addition, we accept cash, personal checks, money orders, Visa, Mastercard, and Discover. We also offer inside financing with a 25% down payment that utlilizes electronic transfers from your checking and/or credit card account for monthly payments.
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- Q: Do I still have to visit my general dentist when my braces are on?
- A: Yes, visiting your dentist for regular hygiene appointments is still extremely important.
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- Q: Do I have to have a referral to be able to make an appointment in your office?
- A: No, referrals are not necessary to schedule the appointment, however, if you were referred by someone please let us know. We track this information to help us serve you better.
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- Q: Can I always have after school appointments?
- A: No, we schedule certain appointments at certain times of the day to be able to accommodate most families.
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- Q: How many baby teeth does my child have to lose before I bring them in?
- A: The American Association of Orthodontics recommends that children start being seen by an orthodontist by the age of seven or before if you have concerns.
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- Q: How long will my appointment take?
- A: It depends on what procedure you are scheduled for. The assistant should be able to tell you how long your appointment will be each time.
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- Q: Why are retainers so important?
- A: To keep your teeth straight.
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- Q: Will my teeth be sore after my appointment?
- A: Possibly for a couple of days. If so, take 1 Advil and 1 Tylenol for discomfort.
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- Q: Will I always have to wear my retainers?
- A: Yes, if you want to keep your teeth straight.
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- Q: What are the white spots on some people's teeth when they get their braces off?
- A: These spots are decalcification. This is usually caused from poor oral hygiene. The spots form after plaque builds up on the teeth. Plaque contains an acid which will soften the enamel. It is permanent damage. We give fluoride to use to help re-nourish the areas to prevent decay. In severe cases the areas are drilled out and replaced with fillings.
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- Q: Do you charge for an initial visit?
- A: No, there is no charge for your initial consultation.
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- Q: How long will the first visit take?
- A: We allow about an hour. At this appointment, the treatment coordinator will take digital images, the Dr. will examine you, and the treatment coordinator will then go over treatment that is needed and financial arrangements when needed.
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